Privacy Policy

Last updated: September 3, 2026

At Tesaidem Crafty Store, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through our online store.

1. Information We Collect 

When you visit our store, create an account, place an order, contact us, or otherwise interact with our services, we may collect information such as:

• First and last name;
• Billing and shipping address;
• Email address;
• Telephone number;
• Payment and transaction information;
• Order details and purchase history;
• Information you provide when contacting customer service;
• Information collected automatically through cookies and similar technologies.

We only collect information that is reasonably necessary to operate and improve our store and provide our services.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders;
• Process payments;
• Arrange shipping and delivery;
• Provide customer support;
• Communicate with you regarding your orders;
• Process returns, refunds, and cancellations;
• Improve our website, products, and services;
• Prevent fraud, abuse, and unauthorized transactions;
• Comply with legal and regulatory obligations;
• Send marketing communications where you have provided the appropriate consent or where otherwise permitted by applicable law.

3. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process your orders.

Shopify may process personal information in accordance with its own privacy practices and policies.

4. Payment Information

Payments are processed through third-party payment providers. We generally do not have access to your complete payment card details.

Your payment information may be processed directly by the payment provider in accordance with its privacy policy and security procedures.

5. Sharing of Personal Information

We may share personal information with trusted third-party service providers when necessary to operate our business, including:

• Shopify and technology providers;
• Payment processors;
• Shipping and delivery providers;
• Customer service providers;
• Marketing and analytics providers;
• Fraud prevention and security providers.

We do not sell your personal information.

We may also disclose information where required by law, legal proceedings, governmental authorities, or to protect our legal rights.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate essential website functions;
• Remember your preferences;
• Maintain your shopping cart;
• Understand how visitors use our website;
• Improve website performance;
• Provide relevant marketing and advertising, where permitted.

Where required by applicable law, non-essential cookies will only be used with your consent.

7. Marketing Communications

If you subscribe to our marketing communications, we may use your email address to send you information about products, promotions, offers, and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication or by contacting us through the Contact Us section of our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill transactions, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal data;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Request restriction of processing;
• Object to certain processing activities;
• Withdraw consent where processing is based on consent;
• Request portability of your personal data;
• Lodge a complaint with the competent data protection authority.

If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR).

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Children's Privacy

Our store is not intended for children who are not legally permitted to make purchases online. We do not knowingly collect personal information from children without appropriate authorization.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy, your personal data, or how we process your information, please contact us through the Contact Us section of our website.